Data Security

Dhk8 Privacy Policy — Your Data Is Safe With Us

This Privacy Policy fully and transparently explains how dhk8 collects, uses, and protects your personal information.

Last Updated: January 2026
Read time: approximately 7 minutes
Language: English

Overview

Key Highlights at a Glance

Before reading the full policy, review these cards — they cover the key points of our Privacy Policy in plain language.

Data collection

Only essential information is collected — name, mobile number, date of birth, and payment details. Nothing beyond that.

Data Protection

All your data is protected with 256-bit SSL encryption and advanced firewall security.

No Data Sharing

DHK8 never sells or commercially shares your personal information with any third party.

Cookie Usage

Cookies are used to improve your website experience. You can manage cookie preferences through your browser settings.

Your Rights

You have the full right to request access to, correction of, or deletion of your personal information.

Contact

For any privacy-related questions, email us directly at support@dhk8.bet or reach out via live chat.

1 Introduction

DHK8 ("Platform", "we", or "DHK8") is an online sports betting and gaming platform serving users in Bangladesh. This Privacy Policy explains what personal information DHK8 collects, why it is collected, how it is used, and the steps we take to keep it secure.

By registering with DHK8 or using our website and app, you agree to this Privacy Policy. We believe transparency is the foundation of trust — nothing is hidden here, everything is stated clearly.

This Privacy Policy applies to DHK8's website, mobile application, live chat service, and all related digital platforms. It has been drafted in compliance with applicable data protection laws in Bangladesh and international standards.

Note: This Privacy Policy was last updated in January 2026. If any significant changes are made, you will be notified via your registered email or SMS.

2 What Information We Collect

Dhk8 only collects information that is genuinely necessary to provide its services. No excessive or irrelevant data is requested.

2.1 Information You Provide Directly

Data Type Example Why It Is Collected
Identity Information Full name, date of birth, NID number For age verification and KYC completion
Contact Information Mobile number, email address To verify your account and send notifications
Payment Information BKash / Nagad / Rocket Number To process deposits and withdrawals
Address information Current residential address For identity verification and record-keeping

2.2 Automatically Collected Information

  • Device information (model, operating system, browser version)
  • IP address and approximate location
  • Browsing activity and page visit history on the website
  • Login time, session details, and transaction history
  • Information collected through cookies and similar tracking technologies

3 How We Use Your Information

DHK8 uses your information only for specific, legitimate purposes — never for anything unrelated.

  • To create, verify, and manage your account
  • To process deposit, withdrawal, and payment transactions
  • For age verification and KYC (Know Your Customer) completion
  • To prevent fraud, money laundering, and illegal activity
  • To send account notifications, transaction receipts, and security alerts
  • To resolve technical issues and improve platform performance
  • To support responsible gaming compliance (monitoring betting patterns)
  • To meet legal and regulatory obligations
  • To provide personalized bonuses and promotional offers (with your consent)

Our Policy: DHK8 does not sell your data for advertising or send unnecessary spam. We only use your information for what's directly needed to serve you.

4 Data Sharing & Disclosure

DHK8 never sells your personal information. However, certain limited data may be shared in specific circumstances.

4.1 When Information May Be Shared

  • Payment processors: Information required to verify transactions with bKash, Nagad, or Rocket
  • Legal Authority: In response to a court order or a lawful request from law enforcement
  • Security providers: With trusted partners to ensure fraud prevention and cybersecurity
  • Technology Service Provider: For server hosting and software services — they are also bound by confidentiality agreements

4.2 What We Never Do

  • Selling your information to advertisers or marketing companies
  • Selling or transferring data to data brokers or third parties
  • Using your information for unrelated purposes without your consent

5 Cookies and tracking technologies

Cookies and similar technologies are used to enhance your experience on the dhk8 website and app.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security, and core platform functionality Deleted at end of session
Functional Cookies Language preferences, theme settings, and personalized experience 30 days
Analytics Cookies Page visits and user behavior analysis (anonymized) 90 days
Security cookies Fraud detection and prevention of multiple simultaneous logins 7 days

Cookie controls: You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some dhk8 features to not function properly.

6 Data security measures

DHK8 uses industry-leading security technologies and practices to protect your information. Our security team monitors systems around the clock, 24 hours a day.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption
  • Database encryption: Stored data remains encrypted at all times
  • Two-factor authentication (2FA): An additional layer of security for account login
  • Firewall Protection: To prevent unauthorized access and cyberattacks
  • Regular security audits: Regular audits conducted by independent third-party experts
  • Staff training: All DHK8 staff are trained and contractually bound to uphold data privacy
  • Data breach response plan: Users will be notified within 72 hours of any data breach

Please note, however, that no internet transmission can be guaranteed 100% secure. Keep your password strong and never share it with anyone.

7 Data retention and deletion

Dhk8 does not retain your data longer than necessary. Different retention periods apply depending on the type of information.

  • Account information: For the duration of the active account and up to 5 years after closure
  • Transaction Records: Up to 7 years for legal requirements
  • KYC documents: 5 years after account closure
  • Log Files: Automatically deleted after 90 days
  • Customer Support Conversations: 2 years after the issue is resolved

Once the retention period expires, data is permanently and securely deleted in a way that cannot be recovered.

8 Your data rights

DHK8 believes you should have full control over your own data. You have the following rights:

Right to Access You can request to know what information we hold about you.
Right to rectification You may request corrections to any inaccurate or outdated information.
Right to deletion You may request that your information be deleted under certain conditions.
Restrict Processing You may request that your data be restricted to specific uses.
Data Portability You may request a downloadable copy of your data.
Right to object You can opt out of marketing communications at any time.

To exercise any of these rights, email us at support@dhk8.bet or reach out via live chat. We typically respond within 7 business days. Please note that some data may not be deletable due to legal obligations.

9 Minor Protection

DHK8 services are strictly for users aged 18 and above. We do not knowingly collect information from minors.

If we become aware that a minor has registered an account by mistake, that account will be closed immediately and all collected data will be deleted. If a parent or guardian suspects their child is using DHK8, please contact our support team right away.

10 Changes to the Privacy Policy

Dhk8 may update this Privacy Policy as needed. Users will be notified based on the nature of the changes.

  • Major changes: Advance notice will be sent via email or SMS
  • Minor Changes: A notice will be posted on the website and the date at the top of the policy will be updated
  • Effective date: Takes effect 14 days after the changes are published

Continued use of DHK8 after any changes take effect will be considered acceptance of the updated policy. If you do not agree with the policy, you may request to close your account.

11 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our data protection team directly.

  • Email: support@dhk8.bet
  • Live Chat: Active 24/7 (on website and app)
  • Response time: typically within 24–48 hours

Our commitment: At DHK8, your privacy is not a formality — it is a core responsibility. Your trust is our most valuable asset, and we are fully committed to protecting it.

Why dhk8 Is Trusted

Our Security Commitment

DHK8 is more than just a betting platform — we uphold the highest standards to keep your data and funds safe.

End-to-End Encryption

Every transaction and piece of personal data you submit is protected by 256-bit SSL encryption. Neither hackers nor third parties can access your data.

Strict KYC Verification

Every user's identity is verified — while this may seem strict, it's what keeps your account safe from misuse by others.

Zero data selling

DHK8 never sells your data to advertisers or any third party. This is our unwavering policy.

Two-Factor Login Protection

Logging into your account requires both your password and a mobile OTP — making unauthorized access virtually impossible.

Regular security audits

Independent security experts regularly test DHK8's systems — any vulnerabilities identified are addressed immediately.

Transparent communication

We notify users directly of any security-related changes or incidents — there is no culture of concealment or delay at dhk8.

Start Betting Safely on dhk8

Join millions of Bangladeshi users on a trusted platform — your data and funds are fully secure.

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